Return and Refund Policy
Returns:
We want you to be completely satisfied with your purchase from www.purys.com. If for any reason you are not satisfied with your purchase, we offer a hassle-free return process. Please read the following guidelines carefully:
- Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Time Frame: You must initiate a return request the stipulated no. of days of receiving your order.
Refunds:
- Refund: Once your return is received and inspected, If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 4-5 working days.
Exchanges:
- We currently do not offer exchanges for online purchases. If you would like to exchange an item, please initiate a return for the unwanted item and place a new order for the desired item.